We strive to ensure you are completely satisfied with your purchase. If you’re not, you can return your product under the following terms:
Eligibility for Returns
- Items can be returned within 3 days of receiving your order.
- To qualify for a return, the item must be:
- Unused and in its original condition.
- Returned in the original packaging with all accessories and tags.
Exceptions
The following items are not eligible for return or refund:
- Items that are damaged, used, or not in their original condition.
- Products that are missing parts or accessories not due to our error.
- Custom or personalized items.
- Perishable goods and personal care items (e.g., food, skincare, or hygiene products).
Return Process
- Contact Us: Notify our customer service team within 3 days of receiving your item to initiate the return.
- Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service for safety.
- Inspection: Upon receiving the return, our team will inspect the item to ensure it meets the eligibility criteria.
Refunds
- If your return is approved, we will issue a full refund for the product price to your original payment method.
- Please note: Shipping costs are non-refundable.
If you have any questions or concerns about our return policy, please contact our support team.